Privacy policy

PRIVACY POLICY The Reserve Boutique

Last updated on 05/22/2024.

PREAMBLE

This privacy policy informs you about how COTE MAISON uses and protects the information you provide to us when you use this site accessible from the following URL: La Réserve Boutique (hereinafter the "Site").

Please note that this privacy policy may be modified or supplemented at any time by COTE MAISON, particularly in order to comply with any legal or technological changes. In such a case, the date of its update will be clearly identified at the top of this policy. These changes bind the user as soon as they have been informed of the updated privacy policy being posted online, and they have accepted it.

ARTICLE 1. PARTIES

This privacy policy is applicable between the publisher of the Site, hereinafter " the Publisher ", and any person connecting to the Site, hereinafter " the User ".

ARTICLE 2. DEFINITIONS

" Site Contents": elements of any nature published on the Site, protected or not by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

" Publisher ": COTE MAISON, LLC acting in its capacity as publisher of the Site.

"User": any person connecting to the Site.

"Website": website accessible at the URL La Réserve Boutique, as well as the sub-sites, mirror sites, portals and URL variations related to it.

ARTICLE 3. SCOPE OF APPLICATION

This privacy policy applies to all Users. Clicking on "I Accept" during your registration on the Site will constitute your full and complete acceptance of this. Similarly, clicking on " I accept " in the information banner related to cookies displayed on the Site implies your confirmation of this acceptance, while allowing you to customize the cookies that will or will not be applied to you. You thereby acknowledge that you have fully understood and accept them without restriction.

The User acknowledges the evidentiary value of the Publisher's automatic recording systems and, unless they can provide contrary evidence, they waive their right to dispute them in the event of a dispute.

The acceptance of this privacy policy assumes that the Users have the necessary legal capacity to do so, or that they are at least 16 years old, or failing that, they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are under 16 years old, or that they hold a mandate if they are acting on behalf of a legal entity.

ARTICLE 4. PERSONAL DATA

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the current national legislation, the Publisher provides you with the following information:

4.1 Identity of the data controller

The controller of the collection and data processed on the Site is COTE MAISON, LLC, whose head office is located at 2 RUE GUYNEMER, 69002 LYON, FR 421 578 071.

4.2 Data collection by the Publisher

4.21 Collected Data

4.211 Data collected while browsing the Site

While browsing the Site, you consent to the Publisher collecting information related to: the content you view and click on; demographic data; the device used and its software environment; your location; your connection data (times, IP address...).

4.212 Data collected when using the contact form or contact email address

The use of the contact form or contact email address by the User implies the collection by the Publisher of the following personal data: name, first name, email address*, phone number.

Personal data followed by an asterisk are required for the use of the contact form. Users who do not wish to provide the required information for the use of the contact form will not be able to send a message to the Publisher directly from the Site.

4.213 Data collected during registration on the Site

The use of the registration form by the User implies the collection by the Publisher of the following personal data: name*, first name*, postal address*, email address*, date of birth, phone number.

Personal data followed by an asterisk are required for registration on the Site. Users who do not wish to provide the required information for the use of the registration form will not be able to register directly from the Site.

4.214 Data collected when using the newsletter form

As part of using the newsletter form, the Publisher may be required to collect and process: your email address.

4.22 Purposes of Personal Data Collection

The data collected during navigation is subject to automated processing for the purpose of:

Verifying the identity of individuals ;
Ensuring and improving the security of services ;
Developing, operating, improving, providing and managing the Site;
Contextualizing and improving the User's experience;
Sending information and contacting individuals, including by email ;
Targeting advertising content ;
Preventing any illicit or illegal activity;
Enforcing the terms of use of the Site.

The data collected when using the contact form or the contact email address are subject to automated processing for the purpose of:

Verifying the identity of individuals ;
Ensuring and improving the security of services ;
Contextualizing and improving the User's experience;
Sending information and contacting individuals, including by email ;
Targeting advertising content ;
Preventing any illicit or illegal activity.

The data collected during registration is subject to automated processing for the purpose of:

Executing contractual commitments;
Verifying the identity of individuals;
Ensuring and improving the security of services;
Developing, operating, improving, providing and managing the Site;
Contextualizing and improving the User's experience;
Sending information and contacting individuals, including by email;
Preventing any illicit or illegal activity;
Enforcing the terms of use of the Site.

The data collected when using the newsletter form is subject to automated processing with the purpose of :

sending newsletters to the User.

4.23 Legal basis for processing

The data collected during navigation is based on the legitimate interest of the Publisher, namely to carry out an analysis of behaviors on the Site and to achieve improved security and operation of the Site. Some of this data, such as that derived from the implementation of certain cookies, may have the legal basis of individuals' consent.

The data collected during the use of the contact form or the use of the contact email address is based on the consent of the individuals concerned.

The data collected during registration is based on a contractual relationship.

The data collected when using the newsletter form is legally based on the consent of the individuals concerned.

4.24 Data Recipients

The collected data can only be viewed by members of the Publisher's management, by staff responsible for preparing your order, and by staff responsible for managing the Site, and are never freely viewable by a third party individual.

4.25 Duration of Personal Data Retention

The personal data collected during navigation is retained for a reasonable period necessary for the proper administration of the Site and for a maximum of 12 months, or until the withdrawal of consent from the individuals concerned.

The personal data collected when using the contact form or when sending to the contact email address is kept for a reasonable period necessary for the proper management of the User's request, and for a maximum of 12 months.

The data collected during registration is kept for the duration of the contractual relationship between the Publisher and the User.

The data collected when using the newsletter form is kept until the withdrawal of consent from the concerned individuals.

At the end of each of these periods, the Publisher will archive these data and keep them for the duration during which their liability may be questioned.

After this retention period, the Publisher undertakes to permanently delete the data of the concerned individuals.

4.26 Security and confidentiality of personal data

Personal data is stored under secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and the applicable national legislation.

4.27 Minimisation of Personal Data

The Publisher may also collect and process any data voluntarily transmitted by a User, particularly through the free field of the contact form.

The Publisher guides Users as much as possible when they provide unnecessary or superfluous personal data.

The Publisher undertakes to retain and process only the data strictly necessary for its activities, and will delete any unnecessary received data as soon as possible.

4.3 Respect for Rights

You have the following rights regarding your personal data, which you can exercise by writing to us at our postal address or by sending an email to the following address : shop@lareserve.com.

4.31 Right to information, access and communication of data

You have the possibility to access the personal data concerning you.

Due to the obligation of security and confidentiality in the processing of personal data incumbent on the Publisher, your request will only be processed if you provide proof of your identity, in particular by producing a scan of your valid identification document (in case of a request by email) or a signed photocopy of your valid identification document (in case of a request sent in writing), both accompanied by the statement " I certify on my honor that the copy of this identity document is in accordance with the original. "Made in ... on ...", followed by your signature.

To assist you in your process, you will find here a letter template developed by the Cnil.

4.32 Right to rectification, deletion and right to be forgotten of data

You have the possibility to request the rectification, updating, locking or even deletion of your personal data which may prove to be inaccurate, erroneous, incomplete or obsolete.

You can also set general and specific guidelines regarding the fate of personal data after your death. If applicable, the heirs of a deceased person may demand to take into account the death of their relative and/or to carry out the necessary updates.

To assist you in your process, you will find here a letter template developed by the Cnil.

4.33 Right to object to data processing

You have the option to object to the processing of your personal data.

To do this, you should send an email to the following address : shop@lareserve.com. In this email, you will need to specify the data you wish to have deleted as well as the reasons justifying this request, except in the case of commercial prospecting.

4.34 Right to data portability

You have the right to receive the personal data you have provided to us in a transferable, open and readable format.

4.35 Right to limit processing

You have the right to request that the processing of your personal data by the Publisher be limited. Thus, your data can only be stored and no longer used by the Publisher.

4.36 Withdrawal of Consent

Your consent is essential for the processing of your data by the Publisher. However, you have the possibility to withdraw this at any time. This withdrawal will lead to the deletion of personal data concerning you.

However, services requiring the processing of your data by the Publisher will no longer be accessible.

4.37 Response Time

The Publisher undertakes to respond to your request for access, rectification or opposition, or any other additional information request within a reasonable period of time, which should not exceed 1 month from the receipt of your request.

4.38 Complaint to the competent authority

If you believe that the Publisher is not fulfilling its obligations with regard to your personal information, you can file a complaint or request with the competent authority. In France, the competent authority is the Cnil to which you can send a request here.

4.4 Transfer of collected data

4.41 Transfer to partners

The Publisher informs you that we use authorized service providers to facilitate the collection and processing of the data you have provided to us. These service providers may be located outside the European Union and have access to the data collected on the Site.

The Publisher has previously ensured the implementation of adequate guarantees by its service providers and compliance with strict conditions regarding confidentiality, use and data protection, for example through the American PrivacyShield.

The User consents to the data collected being transmitted by the Publisher to its partners and being processed by these partners as part of third-party services, namely:

No known partner at the moment.

4.42 Transfer upon requisition or court decision

The User also consents to the Publisher communicating the collected data to any person, upon requisition from a state authority or court decision.

4.43 Transfer in the context of a merger or acquisition

If the Publisher is involved in a merger, an asset sale, a financing operation, a liquidation or bankruptcy, or an acquisition of all or part of its business by another company, the User consents to the data collected being transferred by the Publisher to this company and that this company carries out the processing of personal data referred to in this privacy policy in place of the Publisher.

ARTICLE 5. POLICY RELATING TO TRACKERS/COOKIES

Upon your first connection to the Publisher's Site, you are notified by a banner at the bottom of your screen that information related to your browsing may be recorded in files called "cookies". Our cookie usage policy allows you to better understand the provisions we implement regarding navigation on our Site. It informs you in particular about all the cookies present on our Site, their purpose, and gives you the procedure to set them up.

5.1 Use of trackers/cookies

The Publisher of this Site may implement a cookie and other tracker on the hard drive of your device (computer, tablet, mobile, etc.) to ensure a smooth and optimal navigation on our website.

"Cookies" (or connection witnesses) are small, limited-size text files that allow us to recognize your computer, tablet, or mobile for the purpose of personalizing the services we offer you.

To better enlighten you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Publisher's site, their name, their purpose, and their retention period.

5.2 Purposes of Trackers

With the help of the information contained in the trackers and cookies used, the Publisher can analyze the frequency and use of the Site and, where appropriate, facilitate and improve navigation, carry out prospecting operations, develop commercial statistics or display targeted advertisements.

5.3 Trackers used

Partner	Purpose of processing	Partner's conditions
Shopify	Access to secure areas, management of browsing history	https://www.shopify.com/legal/cookies

5.4 Setting up your cookie preferences

Upon your first connection to the Publisher's Site, a banner briefly presenting information about the placement of cookies and similar technologies appears at the bottom of your screen. This banner allows you to make a choice about the cookies that you accept or refuse to be placed on your device. You will be deemed to have given your consent to the use of cookies by clicking on the "I accept" icon, either globally or individually. Conversely, you will be deemed to have refused the deposit of cookies by clicking on the icon " I refuse ". Again, this choice can apply to all cookies, or only to some of them. In the absence of a choice, you will be deemed to have refused the deposit of cookies. Your decision will be recorded for 6 months and can be modified at any time.

5.41 Cookies exempt from consent

In accordance with the recommendations of the National Commission for Information Technology and Liberties (Cnil), some cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating electronic communication. This includes session ID cookies, authentication cookies, load balancing session cookies, as well as cookies for personalizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by the Publisher.

5.42 Cookies requiring prior collection of your consent

This requirement concerns cookies issued by third parties and which are classified as "persistent" as they remain on your device until they are deleted or their expiration date.

Such cookies are issued by third parties, their use and deposit are subject to their own privacy policies. This cookie family includes audience measurement cookies, advertising cookies, and social network sharing cookies (such as Facebook, Twitter, Youtube, and Instagram).

Audience measurement cookies establish statistics concerning the attendance and use of various elements of the Site (such as the content/pages you have visited). These data contribute to the improvement of the usability of the Publisher's Site.

5.5 Maximum retention period for trackers

Trackers are intended to be kept on the User's computer for a period of up to 12 months. These data are stored under secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and the applicable national legislation.

5.6 Opposition to the use of trackers

5.61 Right to object to the use of trackers

You can accept or refuse the deposit of cookies at any time.

The User can delete or disable the use of trackers whenever they wish by modifying their browser settings. It is possible to browse the Site without trackers. However, some auxiliary functions of the Site may not work if the User has disabled the use of trackers, such as form autocomplete or navigation indicators.

5.62 Settings

For more information about cookie control tools, you can consult here the dedicated page on the Cnil website.

5.621 Browser Settings

Each Internet browser offers its own cookie management settings. The User can configure their browser software so that cookies are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of cookies is offered to them on an ad hoc basis, before a cookie is likely to be saved on their device.

For the management of cookies and user choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how to change your cookie preferences:

5.622 Settings through add-on modules

The User can also delete or oppose the implementation of cookies on their device by installing a browser extension, such as Ghostery, available for download here.

ARTICLE 6. INTELLECTUAL PROPERTY

6.1 Legal Protection of Site Content

The Site Content may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out illegally and without the consent of the Publisher or its rights holders or successors constitutes a violation of Books I and III of the Intellectual Property Code and may lead to legal proceedings for infringement

6.2 Contractual Protection of Site Content

The User contractually commits to the Publisher not to use, reproduce or represent, in any way, the Site Content, whether or not they are protected by intellectual property rights, for any purpose other than their reading by a robot or a browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Site for indexing purposes.

ARTICLE 7. FINAL STIPULATIONS

7.1 Changes

This Privacy Policy may be modified at any time by the Publisher. The conditions applicable to the User are those in effect at the time of their connection to the Site. Any substantial modification of this privacy policy will be communicated upon the User's first connection following their entry into force. This new privacy policy will then require a new acceptance.

7.2 Entirety

The nullity of one of the clauses of this contract will not lead to the nullity of the other clauses of the contract or of the contract in its entirety, which will retain their full effect and scope. In such a case, the parties should, as far as possible, replace the cancelled stipulation with a valid stipulation corresponding to the spirit and purpose of the present.

7.3 Non-Waiver

The failure of the Publisher to exercise the rights recognized by these terms can in no way be interpreted as a waiver of asserting said rights.

7.4 Languages

The present conditions are offered in French.

7.5 Abusive Clauses

The stipulations of these conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning abusive clauses in contracts concluded between a professional and a consumer.

ARTICLE 8. DISPUTES

8.1 Applicable Law

This Privacy Policy is subject to the application of French law and European regulations, in particular the European Regulation on data protection.

8.2 Disputes

Under the order n°2015-1033 of August 20, 2015, any disputes that may arise in the execution of these general conditions and for which a solution could not have been previously found amicably between the parties must be submitted.

Since January 1, 2016, mediation is mandatory for everyone. Thus, any professional selling to individuals is required to provide the contact details of a competent Mediator in case of dispute, regardless of whether they sell remotely or in a physical store (Source: FEVAD).

FEVAD Consumer Mediator / https://www.mediateurfevad.fr/